fg80 com handles your information with a clear purpose: to run your account, process wallet transactions through bKash, Nagad and Rocket, and keep your session secure. This policy sets out exactly what data we hold, how we use it, and the choices available to you — with access subject to your local law and eligible regions.
Account data explained
bKash, Nagad, Rocket transaction records
Your right to review and correct
Contact route for data questions
POLICY POSTURE
How fg80 com Handles Your Information
When you open an account with us, we collect the details you submit during registration — your name, contact information, and any identity verification material required at that stage. We also record transaction data linked to wallet activity: amounts moved through bKash, Nagad or Rocket appear in your account history so you can reconcile your own records at any time. Session data — pages visited, device type, browser signals — is gathered automatically to keep the platform running correctly on your device and to detect unusual activity on your account. We do not sell your personal data to third parties. Where we share data with service partners — for example, payment processors handling a bKash or Nagad transfer — those partners are bound by agreements that restrict what they can do with it. Data is retained for as long as your account remains active and for the period required by applicable rules in your region. You can request a copy of your data or ask us to correct inaccurate details at any time through the support route described in this policy. Access to this platform and the rights described here depend on your local law and eligible regions.
bKash Records
Every bKash deposit or withdrawal linked to your account is stored in your transaction history. You can view the full list from your account panel without contacting support.
Nagad Activity
Nagad transfers are logged with a timestamp and reference. If a record looks wrong, raise it through the account correction path described under Your Rights below.
Rocket Payments
Rocket payment entries follow the same record structure. Each line shows the direction, amount and status so your wallet reconciliation stays straightforward.
Session Data
Browser and device signals help us confirm it is your account connecting. This data is not used for advertising profiling and is not shared outside the platform's operational partners.
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every interaction on or around this platform falls under this single document. The table below draws the line clearly so you know where this policy applies and where a separate document or a third-party provider's own terms take over. If you use a bKash or Nagad link that opens inside your mobile wallet app, that handoff moves into the wallet provider's own privacy terms — our policy covers the data we hold on our side of that exchange only.
Account Access
Registration details, login history and account-level preferences are fully within scope. We hold this data and you can request a review or correction through us directly.
Transaction Records
Wallet transaction logs — including bKash, Nagad and Rocket entries — sit inside this policy. What the wallet provider records on their own system is governed by their separate privacy terms.
Site Content
Pages you browse, game sessions you open and lobby interactions are covered for the purpose of platform security and service improvement. We do not share browsing patterns with advertisers.
Third-Party Services
Links to external sites, payment app interfaces and any provider tool that opens outside this domain fall outside our policy. Check each third party's own terms for those interactions.
ACCOUNT CONTROLS
Practical Steps to Manage Your Own Data
You have real, actionable choices over the data we hold. The most common need is reviewing what is recorded — open the account history section from your logged-in dashboard to see registration details, wallet transaction entries and session records stored against your profile. If a detail is wrong — a name spelling, a contact address, a payment reference that does not match your bKash or Nagad records — you can submit a correction request directly through the support channel. We check corrections against the information you originally provided and update the record if the change is valid. If you want to know what specific data categories we hold for your account, you can ask for a summary. Requests to delete account data are assessed against the retention obligations that apply in your region — we will tell you what can be removed immediately and what must be kept for the period required by applicable rules. All of these actions are handled through the contact routes listed in the Support section of this page, and your eligibility for each right depends on your local law.
Review Your Records
Log in and open the account history panel. Transaction entries from bKash, Nagad and Rocket, plus your registration details, are listed there without a support request needed.
Correct Account Details
Submit a correction through our support contact if a stored detail is inaccurate. We verify the change against your original submission before updating.
Request a Data Summary
Ask us which data categories we hold for your account. We respond through the same support route and outline what is stored, why, and for how long.
Contact Us About Deletion
Deletion requests are reviewed against regional retention rules. We confirm what can be removed and explain any portion we are required to keep under applicable obligations.
REACH OUR TEAM
How to Contact Us on Privacy Matters
If you have a question about this policy, a request relating to your data, or a concern about how a transaction record appears in your account, use one of the contact routes below. We handle data-related queries separately from general account support to keep response handling clear. State your account identifier and the specific record or data category you are asking about so we can locate the right information quickly.
Account Support Portal
Raise a data query or correction request directly through the support portal shown in your logged-in account. This is the primary route for privacy-related requests.
Email Contact
Send detailed privacy queries to the support email address published on our contact page. Include your account reference and a clear description of the data issue or right you want to exercise.
Live Chat
Use the live chat option available from your account dashboard for initial privacy questions. For formal correction or deletion requests, the portal or email route provides a written record.
DATA HANDLING PRACTICES
How We Protect and Retain Your Information
Knowing the mechanics behind how data moves through an account platform matters, especially when wallet transactions are involved. We apply access controls so that your account data — including any bKash, Nagad or Rocket transaction record — is reachable only through your authenticated session or through verified support staff acting on a documented request. Cookies on the site serve session management and security purposes; you can review cookie behaviour through your browser settings at any time. Retention periods are tied to account status and regional rules, not set arbitrarily. If you want to know the specific retention period for a data category, ask through the support contact route.
Access Controls
Account data is accessible only through your authenticated login or a verified internal support process. No external party can pull your records without a documented, authorised request.
Cookie Use
We use cookies for session continuity and security checks, not for advertising tracking. Your browser settings let you manage or clear cookies at any point without losing your account.
Retention Policy
Data is kept for as long as your account is active and for any period required under applicable regional rules. We do not hold data beyond what is operationally or legally necessary.
Policy Updates
When this policy changes in a material way, we post the updated version on this page with a revised date. Continued use of the account after a change means you have seen the updated terms.
POLICY QUESTIONS
Common Questions About fg80 com Privacy
These questions cover the privacy and data situations that come up most often for account holders. If your question is not answered here, use the support contact route described above to raise it directly.
What personal data does fg80 com collect when I open an account?
We collect the details you enter during registration — name, contact information and any verification material. We also record your transaction history, including wallet entries from bKash, Nagad or Rocket, and session signals like device type and browser used during your visit.
Can I see the transaction records stored against my account?
Yes. Log in and open the account history panel. Every bKash, Nagad and Rocket entry is listed there with a timestamp, direction and status. You do not need to contact support to view these records — they are available directly in your dashboard.
How do I correct a detail that is stored incorrectly on my account?
Submit a correction request through the support portal or email contact shown on our contact page. Include your account reference and describe the inaccuracy. We verify the change against your original submitted information before updating the record.
Does fg80 com share my data with third parties?
We share data only with operational partners — such as payment processors handling a bKash or Nagad transfer — who are bound by data-use restrictions. We do not sell your personal data. Wallet providers process your payment on their own system under their own privacy terms.
How long does fg80 com keep my data after I close my account?
Retention periods depend on account status and the applicable rules in your region. Some categories must be kept for a defined period after account closure under regional requirements. Contact us to ask about the retention period for a specific data category stored on your account.
Does this privacy policy apply in Bangladesh?
This policy describes how we handle data at the platform level. Whether it applies to you and which rights you can exercise depends on your local law and eligible regions. If you are in Bangladesh, we encourage you to review the policy and contact us with any questions about your specific situation.
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